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Privacy Policy

Vitamin Rocket is committed to your privacy and the security of your personal information. Our Privacy Policy outlines what information is collected and how that information is used. Vitamin Rocket will never, under any condition, sell or provide any customer’s personal information to outside sources. If you have questions regarding our Privacy Policy, contact our Customer Service team at Support@VitaminRocket.com.

Security

Vitamin Rocket implement several layers of security technologies and protocols to protect your personal information from unauthorized access, use, or disclosure. VitaminRocket.com is hosted by a secure data network and when you submit sensitive personal information (such as a credit card number or billing address), that information is encrypted and is protected with encryption software (SSL) which meets or exceeds industry standards for security protocols. However, no electronic data transmitted over the Internet or stored on a server can ever be 100% secured. Therefore, while we provide top-level security procedures, we cannot guarantee the security of any information transmitted or disclosed to us online. We are not responsible for any disclosure, destruction or theft of your personal information.

Account Password

If you register an account at VitaminRocket.com, you provide a password that protects your online account information. We recommend that you do not share your account password with anyone. Customers are responsible for the confidentiality of your account and password and you are fully responsible for all activities that occur under your account and password usage. For security purposes, we recommend creating challenging passwords such as those with alphanumeric combinations that are difficult to replicate.

What Information is Collected?

We collect information that you provide when registering an account, placing an order, subscribing to our newsletter, corresponding with us, or browsing other VitaminRocket.com features.  This information includes your name, phone number, email address, billing address, mailing address, and credit card number. Also collected are the unique Identifiers associated with your account such as your user name, account number and password.

Similar to most retailers, when you visit our website, we automatically gather information that your browser sends such as your browser type or operating system. This collection technology utilizes internet “cookies” that are stored on your hard drive in the form of a text file. Most cookies are “session cookies” which are automatically deleted when you close your web browser. Other cookies are called “persistent cookies” because they do not expire. Cookies can be removed from your hard drive at any time by following the procedures in your browser’s Help section. You also have the ability to decline cookies through your browser’s Options or Preferences section. However, by declining the use of cookies, you will not be able to use certain features on the website including your shopping cart.

How is This Information Used?

The information we collect is primarily used to correspond with you about your order. It is also used to improve our delivery of information and services to you. In order to collect certain information, we may utilize technology from third-party companies like Google to aid in website analytics. We gather this information to make sure VitaminRocket.com is optimized based on the technologies used by the majority of customers visiting our website. Cookies also store information about your Shopping Cart to improve and simplify the shopping experience. Again, while this data is collected, please remember that Vitamin Rocket does not sell any of your personal information for any reason.

Third Parties

We use trusted third-party providers to perform certain services on our behalf. These include website and email hosts, shipping providers, payment processors, web analytic services, etc.  These third-party service providers only receive information that is needed to perform their service. They are not authorized to use any personal information for any other purpose outside the scope of their services.

Changing Account Information

If you have registered an account at Vitamin Rocket, you may login to your account to edit any account information on file including your email address, account password, or shipping address.

Privacy Policy Revisions

Vitamin Rocket may update our Privacy Policy and that may reflect changes to our data collection and storage procedures. We recommend that customers periodically review this page for the latest information. However, one thing will never change, we will be forever committed to securing your personal information using the highest quality and levels of security procedures.

Contact Us

If you have any questions about our Privacy Policy, or the usage and storage of your information, you can contact us at Support@VitaminRocket.com.

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Disclaimer:

Statements made and products sold on VitaminRocket.com have NOT been evaluated by the United States Food and Drug Administration and are not approved or intended to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only. Information provided by this site is not a replacement for advice from your physician or other health care professional. You should not use the information on this site for diagnosis or treatment of any health condition. Vitamin Rocket is not responsible for typographical errors or misprints. Product availability, pricing, and promotions are subject to change without notice.